Doremi88 Terms & Conditions – Platform Usage Policy

In these Terms & Conditions, the following terms have the meanings as stated:

• "doremi88" or "Platform" refers to the doremi88.asia website, mobile app, and all services provided under the doremi88 brand.
• "Member" or "User" refers to any individual who has registered a valid account on the doremi88 platform.
• "Account" refers to a member's personal account on the doremi88 platform, which holds their wallet balance, transaction history, and personal information.
• "Bet" refers to a wager placed by a member on any game or sports match available on doremi88.
• "Bonus" refers to any additional credits, free funds, or other benefits granted by doremi88 to members through promotional programmes.
• "Rollover" or "Wagering Requirement" refers to the number of times a bonus must be wagered before it becomes eligible for withdrawal as cash.
• "MYR" refers to the Malaysian Ringgit (MYR), the official currency used for all financial transactions on the doremi88 platform.

2.1 Age Restriction

Platform doremi88 is strictly limited to individuals who are 18 years of age or older. This is an absolute requirement that cannot be waived under any circumstances. doremi88 reserves the right to request proof of age at any time and will suspend or terminate any account found to belong to an underage individual. Any winnings accumulated by an underage individual will be fully forfeited.

2.2 One Account Per User

Each individual is permitted to own and operate only one (1) doremi88 account at any given time. This includes one account per residential IP address, one account per device, and one account per Malaysian phone number. Opening multiple accounts – whether directly or through a family member residing at the same address – constitutes a breach of these terms and will result in all associated accounts being suspended and balances forfeited without any compensation.

2.3 Registration Information

All information provided during registration must be accurate, truthful, and up to date. This includes your full name as per your identification card, an active Malaysian phone number, and a valid email address. doremi88 not liable for any losses arising from inaccurate registration information provided by the member. Fraudulent registration is a serious violation and may result in legal action.

3.1 Account Security Responsibilities

You are solely responsible for the security of your account username and password doremi88 yours. Do not share your login credentials with anyone – including family members, friends, or anyone claiming to represent doremi88. The doremi88 will never ask for your password through any communication channel. If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat.

3.2 Two-Factor Authentication (2FA)

We strongly recommend enabling two-factor authentication (2FA) on your doremi88 yours. With 2FA enabled, every login attempt will require an additional verification code sent to your registered phone number – adding a significant layer of security to your account.

3.3 Account Activity

Account doremi88 that shows no activity whatsoever – whether login, deposit, betting, or withdrawal – for a continuous period of 12 months will be classified as an inactive account. doremi88 reserves the right to impose a monthly administrative fee on inactive account balances or to close such accounts after appropriate notice has been sent to the registered email address.

4.1 Deposit Methods

doremi88 accepts deposits via the following Malaysian payment methods only:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (QR and transfer)
• Boost eWallet
• ShopeePay
• FPX Internet Banking (Maybank2u, CIMB Clicks, and other major Malaysian banks)

The minimum deposit per transaction is RM 30. No maximum deposit limit is set by the platform, though limits may apply depending on the payment method chosen. All deposits are processed in under 3 minutes under normal conditions.

4.2 Withdrawal Requirements

Withdrawal of winnings from your account doremi88 subject to the following conditions:

• The minimum withdrawal per transaction is RM 50.
• Full identity verification is required for cumulative withdrawals exceeding RM 5,000 per month.
• Funds credited via bonuses must meet the applicable rollover requirements before they are eligible for withdrawal.
• Withdrawals may only be made to an account or eWallet registered under the same name as your doremi88 account — withdrawals to third-party accounts are not permitted.
• Withdrawal processing times: Bronze 10–30 mins, Silver 15–20 mins, Gold 10–15 mins, Platinum ~10 mins, Diamond <5 mins priority.

4.3 Fees & Deductions

Doremi88 does not charge any fees for standard deposits or withdrawals made via Malaysian eWallets. However, third-party payment providers may impose their own charges, which are beyond our control. Withdrawals cancelled by a member after initiation may be subject to an administrative fee of RM 5 per cancelled transaction.

5.1 Bet Confirmation

All bets confirmed by the system doremi88 are final and cannot be amended, cancelled, or reversed by the member. You are fully responsible for reviewing your bet slip before confirming. Bets placed accidentally or containing selection errors are entirely the member's responsibility.

5.2 Official Results

All bets are settled based on official results announced by the relevant sports governing body. For example, badminton match results follow official BWF records, Malaysia Super League football results follow FAM, cricket match results follow ICC, and so on. In the event of a discrepancy between different sources, doremi88 will use the most accurate and verifiable source available.

5.3 Postponed or Cancelled Matches

If a match is postponed and does not resume within 24 hours of the originally scheduled time, all related bets will be refunded to the member's account balance at odds of 1.00 (full refund). Exceptions apply to certain match formats where the cancellation of part of the match does not affect the overall result.

5.4 Odds and Market Changes

Odds displayed on the platform doremi88 is accurate at the time it is displayed and may change at any point before a bet is confirmed. The odds that apply to your bet are those in effect at the moment your bet is confirmed — not the odds you saw when you first made your selection. For in-play betting, odds move quickly and you may receive slightly different odds from those displayed due to technical latency. This is normal across all live betting platforms.

6.1 Game Providers

Casino games available at doremi88 — including live Baccarat, online slots, Speed Baccarat, and other games — are provided through licensed third-party software providers. All games use certified Random Number Generators (RNG) or trained live dealers. Game outcomes are fair and free from any manipulation.

6.2 Casino Betting Limits

Minimum and maximum bet limits vary by game type and selected table. For a standard Baccarat table, bet limits start from RM 10 to RM 50,000 per hand varies depending on the table type. VIP tables have different limits and are accessible only to members who have reached a qualifying tier in the VIP Rewards programme doremi88.

6.3 Technical Disruptions During Gameplay

In the event of a technical disruption during a live casino session – such as an internet disconnection, server outage, or software failure – doremi88 will resolve the situation based on game data stored in the system. Decisions made by the technical team doremi88 in such situations is final. We recommend ensuring a stable internet connection before starting any live casino session.

7.1 General Bonus Terms

All bonuses and promotions offered by doremi88 is subject to the specific terms stated in each promotional offer. These terms include but are not limited to rollover requirements, validity period, eligible games, and maximum withdrawal limits associated with the bonus. It is the member's responsibility to read and understand the terms of each bonus before claiming it.

7.2 Rollover (Turnover) Requirements

Any bonus received must be wagered the specified number of times (rollover) before the bonus balance or any winnings derived from it become eligible for withdrawal. For example, if the rollover requirement is 5x and you receive a bonus of RM 100, you must place total bets of at least RM 500 before that balance can be withdrawn. Wagers placed on certain games may contribute at different rates toward the rollover requirement.

7.3 Bonus Abuse

doremi88 monitors all betting activity to detect bonus abuse patterns, including but not limited to: placing opposing bets (arbing) to meet rollover requirements without genuine risk, using multiple accounts to claim bonuses repeatedly, or any strategy intended to exploit bonus terms unfairly. doremi88 reserves the right to cancel the bonus, any associated winnings, and suspend the account if misuse is confirmed.

The following are strictly prohibited on the platform doremi88 and may result in immediate account suspension and forfeiture of the remaining balance:

• Opening more than one account on the doremi88 platform, whether using the same or different identities.
• Using automation software, bots, or any other technological tools to place bets automatically without genuine human interaction.
• Money laundering through the betting platform – including making large deposits and subsequently requesting withdrawals without any meaningful betting activity.
• Colluding with other players to manipulate casino games or sports betting markets in an unfair manner.
• Exploiting technical vulnerabilities or system errors to gain an unfair advantage.
• Using insider information or information not available to the public to gain an advantage in betting (insider betting).
• Submitting false identity documents or providing misleading information during the account verification process.
• Using another person's credit card or payment method without their authorisation.

doremi88 cooperates with the relevant authorities and will report any activity suspected to be illegal or fraudulent to the appropriate parties.

9.1 "As Is" Service

Platform doremi88 provided "as is" and "as available" without any warranty or guarantee, whether express or implied. While we make every effort to keep the platform running without interruption at all times, we cannot guarantee that the service will always be available, uninterrupted, or entirely free from technical errors.

9.2 Financial Liability Limits

Overall Liability doremi88 to any member for any claim arising from the use of this platform shall not exceed the total amount deposited by that member in the 30 days preceding the claim. doremi88 is not liable for any indirect losses, loss of profits, or unforeseeable damages.

9.3 External Disruptions

doremi88 not liable for any delay or failure in fulfilling our obligations caused by circumstances beyond our reasonable control, including natural disasters, telecommunications outages, government actions, or any other force majeure events.

10.1 Account Closure by Member

You may close your account doremi88 at any time by contacting our support team via live chat or email. Before closing your account, please ensure all eligible balances have been withdrawn. Accounts with bonus balances that have not met the rollover requirements will not be able to withdraw those balances upon closure.

10.2 Account Closure by doremi88

doremi88 reserves the right to suspend or terminate any member's account at any time and for any reason deemed appropriate, including but not limited to: breach of any terms stated herein, suspected fraudulent activity, or any conduct that compromises the integrity of the platform. In cases of closure due to a terms violation, doremi88 reserves the right to forfeit any balance in the account.

10.3 Self-Exclusion

Members who wish to self-exclude from the platform doremi88 for responsible gambling reasons may contact the support team to activate the self-exclusion feature. Self-exclusion can be set for a temporary period (30 days, 90 days, 6 months, or 1 year) or permanently. During the self-exclusion period, your account will be suspended and you will not receive any marketing communications from doremi88.

Collection, use, and protection of members' personal data doremi88 governed by our separate Privacy Policy. By agreeing to these Terms & Conditions, you also agree to the terms set out in our Privacy Policy.

In summary, doremi88 collect personal data solely for the purposes of account verification, payment processing, service delivery, and account-related communications. Your data is protected with 256-bit SSL encryption, and we never sell members' personal data to third parties without your explicit consent.

For full details on how we handle your personal data, please read doremi88 Privacy Policy available on the relevant page.

12.1 Right to Amend

doremi88 reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via email to their registered address or through an in-account notification at least 7 days before the changes take effect. Continued use of the platform after the effective date of any such changes constitutes acceptance of the revised terms.

12.2 Applicable Law

These Terms & Conditions are interpreted and governed by applicable law. Any dispute arising in connection with these Terms & Conditions or the use of the platform doremi88 shall first be resolved through good-faith negotiation between both parties. If negotiation fails, the dispute will be resolved through a mutually agreed arbitration process.

12.3 Severability

If any provision of these Terms & Conditions is found to be invalid, unenforceable, or in conflict with applicable law by a court of competent jurisdiction, only that provision shall be deemed void — the remainder of the Terms & Conditions will continue in full force and effect.